1 – How can I give to my church?

• You can visit the Advent website and click on the menu button “GIVE”.  This is a way to make a one-time or recurring donation without creating a Tithe.ly account.
• You can download the Tithe.ly giving app where you will be able to find The Episcopal Church of the Advent and give. It only takes a couple minutes to set up your account and then you’ll be able to see your giving history and manage your account.  These features become available to you with an account:  (a) Securely store your payment method (so you don’t have to type it out each time), (b) Setup / cancel a recurring donation (c) See your giving history (d) Manage your account 24/7.
• You can also give online by visiting the Tithe.ly website.

2 – Does it cost anything?

It costs the donor nothing to give to Advent using Tithe.ly.  However, there are fees charged by the bank to complete the transaction which are deducted from the amount donated to Advent.  If a donor wishes to “cover the fees”, there is an option to do that as the donation is made.  For more information on how “cover the fees” works, click here.

3 – Is my Credit / Debit card information secure?

Yes! We take data and payment information security very seriously. All sensitive financial information is stored with bank level security. All information transmitted to our banking partner and on our site is done via an encrypted HTTPS (SSL) connection; and stored by our banking partner to PCI DSS Level 1 compliant standards.

4 – How will my data be used?

Your personal data will never be sold, traded, or given out to third parties.

5 – How will I know when my credit, debit, or ACH is charged?

Anytime you’re charged you will receive an email confirmation.

6 – How long does it take for my church to receive my gift?

It usually takes about 2-3 days between the time you give and when it appears in the church’s bank account.

7 – What if I accidentally type the wrong amount?

If you make a mistake giving, make sure to contact your church and they can refund the wrong amount, and then you can make another donation for the correct amount. Refunds may take up to 7 business days to appear back in your account.

8 – How do I edit my information?

You can download the Tithe.ly giving app where you will be able to manage and update all of your account information.

9 – How do I change/cancel my recurring gift?

In order to change your auto recurring gift fund/designation, you will need to delete your existing recurring gift and then setup a new recurring gift. Instructions on how to do this can be found here.

10 – How do I change/update my payment method?

If you already have an account with Tithe.ly and would like to change your payment information, you can do so from the Tithe.ly app or by logging into your account online and clicking on “Payment Methods” in the menu bar. You will need to delete your old form of payment and add a new one. For a step-by-step walk through of this you can learn more here.

I have a few more questions.

If you have any further questions feel free to call the church, send a “Contact Us” form or email the Tithe.ly team at hello@tithe.ly